Stephen Halligan
Stephen has worked in the Telecoms industry for over 15 years.
Previous to Base Communications Stephen worked at Northern Telecoms for 9 years. During this time he helped this company open off shore call centre in Cape Town, South Africa and went on to manage the call centre for 2 years with over 40 members of staff.
Stephen started Base Communications with Sharon and Eddie in August 2007 and has continued with his hard work in making Base Communications one of the markets leading companies in their field.
Sharon Morgan
Sharon has worked in the Telecoms industry for 22 years. Previous to Base Communications NW Ltd, Sharon worked at Northern Telecoms for 7 years as an accounts manager for business to business mobile and land line accounts.
After succeeding to be one of the top sales staff for 7 years, she decided to challenge herself further and opened Base Communications NW Ltd with Stephen in August 2007. Sharon has continued to work hard and with regular training courses has gained the knowledge and expertise to start Base Wholesale NW Ltd.
This company is a service provider and runs it’s own billing platform, cutting out the middle man so customers can still experience direct relationships at wholesale prices.
John Morgan
Director
John has worked with Base Communications for 11 years. Having started within the business back in 2015, John was brought on board to assist Stephen with day to day customer support and to make sure our clients are provided with the best possible service.
John is also a utilities specialist so his knowledge in the market helps our clients get the best possible solution when they are up for renewal. He has built up an excellent relationship with our clients over the last 7 years so they know they can always trust his advice when needed.
With regular training sessions, John has the knowledge and expertise to advise clients on the whole range of products and services that we offer here at Base.
Josh Russell
Director
Josh has worked with Base Communications NW Ltd for 9 years. Having started within the business back in 2017 as an Administrative assistant he has worked in multiple departments within the company from Accounts, billing, customer service and more.
Josh’s new role within the company will see him focusing on new businesses and sales support for clients and businesses all over the UK.
Josh works hard to ensure businesses are being provided the latest, most reliable and cost effective telecoms and utility packages on the market.
With regular training courses and keeping up with the ever changing world of Telecoms, Josh always works hard to make sure he is at the top of his game!
As of 2024, Josh was made a company director due all of his hard work and efforts.
Danielle Quinn
Sales Account Executive
Danielle has worked at Base for 5 years. Working within various roles across the business.
Started out as accounts and bookkeeping, social media management and has now in taken
up full time sales Executive role. Promoting a range of telecommunications products and
services—including mobile, broadband, VoIP, unified communications, and cloud solutions.
Danielle is responsible for generating new business and managing existing client accounts,
with a portfolio of strategic business clients ensuring customer satisfaction and revenue growth by offering tailored telecom solutions.
Serving as the key point of contact for clients, liaising with partners to deliver excellent
customer service to all clients.
Suzanne McNabb
Customer Relations & Office Manager
Suzanne joined Base just over twelve months ago and her role is Customer Relations & Office Manager. Unlike the rest of her colleagues Suzanne does not have a background in Telecommunications, however 30+ years in Government and Customer Service has equipped her with the skills to meet the challenges of her role.
Suzanne really enjoys gaining brand new skills and knowledge in the telecoms field. Suzanne primarily supports the rest of the team to ensure that all administration is completed efficiently and accurately and also has direct contact with customers on a daily basis, to ensure that their services are flawless and resolve any issues that may arise.
Suzanne is embracing the challenge of learning the telecoms industry and will continue to undertake training to keep up with the fast-moving ever-changing world of telecoms.
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